As any programmer I try to deliver my programs without any errors/bugs.

However, often this does not work. I’m to much focused on certain functionality and forget important things. Or I want to make a tiny little change and overlook that I’m spoiling other functionality.

Bottom line: Errors/bugs WILL HAPPEN.

Up to now the sytem then throws a message that most users  don’t know how to handle. If a user tries to alert me of such error I have a problem to understand what happened.

So I implemented a new functionality in all programs. Whenever a bug occurs you will see a similiar screen as below:

There is an error message for the user (yellow box) and a screenshot at the time it happened. On the right hand side you see technical information for the programmer.

You may choose “OK” and try to continue with the program – if possible. Often it is a good idea to restart the program and try again. In many cases everything then works fine.

Should the error persist I ask you to send me and email. You can use “Send files to Gerhard” (Screenshot above shows German messages). You may add your email-address allowing me to answer. If you have additional information about the error, please add it in the textbox “Your message”.

With such an email I should get enough information to identify the problem and correct it in future versions.

To get this new functionality you have to update the CallerToolBox. Use the “Upgrade/Update” function on the start-screen (middle, bottom). When you download and install it from the homepage it is already included.